If you receive a spoiled product and wish to exchange it, please contact our customer service team at +0307-5668-888 with your Order ID. Our team will guide you through the process. You will be required to send a photo and video of the spoiled product to our customer service number within 24 hours of receiving your order.

Your case will be reviewed within 24 hours. Once the exchange is approved, we will either send you a replacement of the exact same product at no additional cost, or we will issue a full refund.